JEDA Polymers LLC, Dyersville, Iowa is proud to have received “ISO 9001:2015 Certification” in the fall of 2017. This certification reflects our commitment to total quality management which embodies customer satisfaction, continuous improvement of our processes throughout the organization, the understanding and documentation of critical processes and interactions, as well as a duty to uphold these facets from every level of our organization.
Having the ISO 9001:2015 certification does not mean that our products are certified nor does it mean it is a badge that can be worn, or a logo to be displayed. What it does mean is that we pledge to follow the standards set by the International Organization for Standardization, which is an association of governmental and nongovernmental organizations from over 160 countries. The comprehensive process audits cover every aspect of our operations.
The certification also means we are taking delivering quality and customer satisfaction seriously. Every aspect of our internal processes such as shipping/receiving, production, research and development, customer service, and quality testing, is scrutinized so that we are able to provide high quality engineered resins with consistency while continually improving our process along the way.
President and founder, Jeff Goodwin, states “ISO 9001:2015 is the natural progression of our total quality system. We are proud of and are deeply committed to the quality of our products and services. Meeting our customers’ needs is the most important job we have."